Important Notes

• Manufacturing tolerances may vary by approximately ±1/8". Please enter your exact window measurements and do not make your own deductions. Any required factory deductions will be applied during production.

Cassette & Operating System

• Different fabric cell sizes and lift options may use different headrail or cassette configurations.
• Please review the Specifications before ordering to confirm the headrail/cassette dimensions, minimum inside-mount depth, and flush-mount depth required for your selected configuration.
• If you are unsure whether your selected configuration will fit your window, please email us before placing your order.

Motorized Options

• Standard Motorized Cellular Shades use a single-motor system to control the moving rail.
• If you upgrade to Motorized Top Down Bottom Up, the shade uses a dual-motor system. One motor controls the upper moving rail, while the second motor controls the lower rail.
• With the dual-motor Top Down Bottom Up configuration, the upper and lower rails can be controlled independently or operated at the same time for more flexible light and privacy control.
• Both the standard single-motor configuration and the dual-motor Top Down Bottom Up configuration are available with Basic Remote Motor or Matter over Thread Motor.

Basic Remote Motor

• Controlled by a compatible remote control only.
• Does not support app or smart-home control.

Matter Motor

• Uses Matter over Thread for smart-home integration.
• Compatible with Apple Home, Google Home, Amazon Alexa, and SmartThings.
• A compatible Matter Controller / Thread Border Router is required. Many common smart-home devices already provide this function, including selected Apple TV, HomePod, Echo, Nest Hub, Nest Wifi Pro, and SmartThings Hub/Station models.
• No separate SenseBlinds or Tuya hub is required when your existing smart-home system already includes a compatible Matter/Thread device.

Remote Control

• Remote controls are sold separately.
• Before shipment, our factory will pair and configure the remote control with your motorized shade(s), so it will be ready to use when your order arrives.
• If you order one motorized shade, we will default to the single-channel version of the same remote style.
• If you are ordering multiple motorized shades, you do not need to purchase a separate remote for every shade.
• One 7-channel remote can control up to 7 individual motorized shades or programmed groups.
• Multiple shades in the same room can be paired with the same multi-channel remote and controlled individually or together.
• For Motorized Top Down Bottom Up shades, the remote can control the upper and lower rails separately or operate them together.
• Please indicate in the Order Notes which rooms or shades you would like grouped on the same remote, or email us after placing your order.

Rechargeable Battery & Charging

• Motorized Cellular Shades use an integrated rechargeable lithium battery system housed inside the headrail.
• A full charge typically provides approximately 6 months of use, depending on operating frequency and shade size.
• A 3-meter charging cable is included.
• Charging requires a standard 5V/2A USB power adapter; the wall adapter is not included.
• We do not recommend leaving the motor continuously connected to power, as this may reduce battery lifespan.

Optional Solar Panel

For high or hard-to-reach windows that receive consistent sunlight, an optional solar panel can help maintain the battery charge and reduce manual recharging. Performance may vary depending on sunlight, window orientation, season, and installation conditions.

• Enjoy free shipping on product orders within the continental United States & Canada.
• The sample shipping fee of $3.99 is fully refundable when you place a blinds order. To receive the refund, place a window covering order within 30 days of your sample order and include your sample order ID in the "Special Instructions" section during checkout.
• Each is custom-made to your exact specifications and generally ships within 3 to 5 business days after your order is placed.
• We hold all orders for 24 hours before processing to allow time for any adjustments to measurements or color choices.
• Please note that shipping may take an additional 3 to 7 business days.
• For customized shades, and blinds, we usually will not accept returns. Click to see more return policy

Built for Long-Term Reliability

At Sense Blinds, we stand behind the quality of our products with a 5-Year Warranty. If there are any issues with parts or components during this period, we’ll send you a brand-new replacement. For more information about our warranty,click here.